ORDER POLICY
· Lead Time: Estimated 7-10 Business Days (Bigger qty orders may take longer)
· Customer will be notified via email when the order is ready for pickup
· Debagging: $0.30 ea.
DISCLAIMER
· Sew Kool is NOT responsible for the damage of any products supplied by the client
· Standard Colors for Printing and Embroidery will be used unless specified by client.
· Pantone Codes required for Color Match
· Printing Method(Vinyl/DTF/Sublimation/Screen Print) will be decided by Sew Kool unless Specified
· No Decoration Life guarantee when the products provided by client.
PAYMENT POLICY
· Full Payment required to Start any custom order (When items ordered from Sew Kool)
· 25% Cancellation fee to Cancel any custom order
· 20% Restocking fees if customer changes style or sizes after order is placed
· Full payment required upon pickup (when products supplied by client)
· Net Terms available for Wholesale Clients upon request.
RUSH ORDERS (When Possible)
· Same day Service (Atleast 3 Hour Production Window): Greater of 100% Surcharge (or) $50
· 24 Hour Service: Greater of 50% Surcharge (or) $45
· 48 Hour Service: Greater of 40% Surcharge (or) $35
· 5 Business Days Service: Greater of 20% Surcharge (or) $25
Delivery is available upon request. Orders are to be picked up during Business hours
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